About us

Specialist ISO consultants, based in Bournemouth, working UK wide.

Smart Quality Services is an ISO consultancy. We help businesses achieve and keep certification to ISO 9001, 14001, 45001 and 27001 on a fixed fee, with certification guaranteed, and without making it harder than it needs to be.

Practical help from people who have done it before.

Our consultants are IRCA qualified and cover every sector, from micro businesses through to multinationals. We work the way that suits you, whether that is a quick gap analysis or building and running the whole system on your behalf.

We work with a team of around five consultants across the UK, so alongside the core ISO standards we cover specialist standards too, including AS9100 for aerospace and ISO 13485 for medical devices.

We do not sell certification or ISO standards. We build and run the management system behind your certification, carry out your internal audits, chair your management review and guide you to an independent UKAS accredited body to award it.

From your first review to your annual audit, you deal with experienced people who know what assessors look for and how to keep certification useful rather than a box ticking exercise.

Bournemouth Office

Smart Quality office, Bournemouth
  • THIS Workspace
  • 18 Albert Road
  • Bournemouth
  • BH1 1BZ
  • 01202 374272
Meet the team

The people behind your certification.

When you work with Smart Quality you deal directly with the directors, not a call centre. Here is who you will be working with.

Richard Duff, Director at Smart Quality Services

Richard Duff

Director

Richard leads the consultancy at Smart Quality Services, working with clients from their first gap analysis right through to UKAS accredited certification. He focuses on management systems that are practical to run day to day and that stand up at assessment.

Sara Duff, Director at Smart Quality Services

Sara Duff

Director

Sara looks after client account management at Smart Quality Services, keeping every certification project clear, well organised and on track. Clients regularly single out how smooth and well supported the whole process feels.