About us

Specialist ISO consultants, based in Bournemouth, working UK wide.

Smart Quality Services is an ISO consultancy. We help businesses to simply and cost-effectively achieve and maintain certification to ISO 9001, 14001, 45001 and 27001, as well as a number of the industry specific and niche standards, on a fixed fee, with certification to Stage 1 guaranteed.

Practical help from people who have done it before.

Our team of consultants are IRCA qualified and have experience of working across the major industry sectors and with companies of all sizes, from micro businesses through to major corporates. We work the way that suits you, whether you need a quick initial gap analysis on your existing system, or building a new management system and getting you ready for certification, or providing an ISO maintenance service.

We cover the core standards of ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Health and Safety), ISO 27001 (Information Security) and ISO 22301 (Business Continuity). We also support some industry specific and specialist standards, including AS 9100 (Aerospace), ISO 13485 (Medical Devices), BS EN 1090 (Steel Structures and Aluminium) and NHSS 7 (Road Marking) and 12 (Temporary Traffic Management).

We do not sell certification or ISO standards. We build and run the management system behind your certification, carry out your internal audits, chair your management review and guide you to an independent UKAS accredited body to award it.

From your first review to your annual audit, you deal with experienced people who know what assessors look for and how to keep certification useful rather than a box ticking exercise.

Bournemouth Office

Smart Quality office, Bournemouth

  • THIS Workspace
  • 18 Albert Road
  • Bournemouth
  • BH1 1BZ
  • 01202 374272
Meet the team

The people behind your certification.

When you work with Smart Quality you deal directly with the directors, not a call centre. Here is who you will be working with.

Richard Duff, Director at Smart Quality Services

Richard Duff

Director

Richard leads the consultancy delivery at Smart Quality Services, managing the team of consultants who work with clients from their first gap analysis right through to supporting them to achieve UKAS-accredited certification. He focuses on ensuring that the management systems which are implemented are practical and flexible to run day to day, and that they stand up at certification audit.

Sara Duff, Director at Smart Quality Services

Sara Duff

Director

Sara looks after client account management at Smart Quality Services, keeping every consultancy project clear, well organised and on track. Clients regularly single out how smooth and well supported the whole process feels.